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How it works

You describe it once.
We do everything else.

No forms maze, no hold music, no learning the whole complaints process yourself. Here's exactly what happens after you describe your problem, and where you tap Send.

01

Tell us what happened

Describe it like you would to a friend, in plain English. No categories to pick, no forms to fill. Drop in a photo, a receipt, or a screenshot if you have one, or just talk it out by voice. That's all we need to start.

Describe your complaint
"My brand new washing machine started leaking a week after installation. The installers say I have to pay for the repair, but it's clearly their fault. It wasn't installed properly."
Submit
02

We build your case

Our automated agents fan out and get to work: looking for the exact legal entity and the person who can actually decide, then pulling the company's own published policy, the published consumer rules it points to, and precedent from people who've won the same fight. Then we draft a letter that's firm, factual, and specific.

Your case · ProClean 4800live
✓
Contacts identified
✓
Policy + published rules researched
3
Building your case
Leverage install-defect warranty (90 days) · failed day 8
03

We keep track of what's next

You read the letter and tap Send: nothing goes out on its own. Forward us their reply and we'll read it. If they make an offer or say no, we draft your answer. For anything else, your case shows what's due next.

To: escalations@appliancepro.com
"I bought a ProClean 4800 on March 15th and had it installed by your crew on the 17th. It started leaking a week later. Your support line said I'd need to pay for the repair, but your warranty covers installation defects for 90 days…"
Reply · repair covered+$540

What we find for you

The leverage you'd never have the time or access to dig up yourself.

§

The company's own policy

Their warranty terms, return rules, and the promises baked into their own marketing.

⚖

The published rules

Published consumer rules on things like warranties, cancellations and delays, with the source named.

★

Precedent

Real outcomes from people in the same spot: what actually got results, and what didn't.

◉

The right contact

We look for the human who can say yes, not the "info@" inbox built to wear you down.

No black box. Just the work, in plain language.

You can follow your case the whole way, described in words that actually mean something, not engineering jargon.

Your case · gym membershiplive
✓
Understood your complaint
cancellation + refund
✓
Researched policy & published rules
written-notice clause · state rules
3
Building your case
drafting your letter
4
Follow-up due
your case shows when it's due
5
Resolved
you read each reply and decide

Ready when you are.

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Early access · rolling out in waves