Questions? Good.

Describe your problem in plain English and add any evidence you've got: a receipt, an order number, a photo. That's it. We do the digging and the drafting from there.

Helpful, not required. Evidence makes your case stronger, but you can start with just the story and add more later if we need it.

We build your case in minutes. Resolutions vary. Some companies settle in days, others take a few rounds, and some never answer at all. Either way, we do the research and the drafting, so your part stays short.

No. We're a consumer advocate, not a law firm, and we don't provide legal advice. We do the research-and-persistence work you could do yourself, just far more thoroughly, and without burning your evenings.

Some do and some don't; nothing is guaranteed. Your letter quotes their own published policy and the published rules it points to, and we look for the people who can actually act. Firm and factual beats angry every time.

Most everyday consumer disputes: retail and warranty, subscriptions and gyms, airlines and travel, shipping, telecom, and more. If a company owes you a refund, credit, replacement, or fair compensation, we can help you go after it.

We focus on legitimate consumer disputes. We don't take on highly regulated areas like medical or insurance claims at launch, and we won't pursue anything dishonest, retaliatory, or aimed at harming someone rather than making you whole.

We use what you share only to build and pursue your case. We don't sell it, and nothing goes out unless you send it yourself. Full details live in our privacy policy.

Always. Nothing goes out until you read it and tap Send yourself, every time. You have full visibility and control of every case.